Customer Service FAQ
- Where is your home office located?
- Proof of Residency Documents
- Tufts Health Direct Provider Network Changes -UMass Memorial Health & Children's Hospital Boston Effective January 1, 2025
- How do I get an ID card for Neighborhood Health Plan of RI?
- Service Fees
- What's your billing address?
- 1099-HC Form
- How do I terminate coverage?
- What is the small group Special Enrollment Period?
- How do I find out if a doctor is on my insurance plan network?
- How do I get an ID card for WellSense Health Plan?
- How do I get an ID card for Mass General Brigham Health Plan
- How do I get an ID card for Harvard Pilgrim Healthcare?
- How to Log In to my account portal
- How long does it take to process my application?
- Contact Us
- How do I get an ID card for Delta Dental?
- I don’t have an ID card yet, and I have a doctor’s appointment tomorrow. What should I do?
- How do I change my address?
- How do I reset my password?