How do I terminate coverage?

Group Plans

To remove employees from your company plan:

  • Call 781-228-2222 between the hours of 8:30 - 5:00 Monday through Friday
  • Email enrollment@hsainsurance.com with the following;
    • account number
    • name of your group
    • name of the employee or dependent to be removed
    • date of termination
    • reason
    • Include in the subject line your account number and "termination."

To cancel coverage for your entire company, log in and click "CANCEL ACCOUNT"


Individual Plans

To terminate your Individual Plan:

  • Log in and click "CANCEL ACCOUNT" to cancel subscriber and all dependents
  • Call 781-228-2222 between the hours of 8:30 - 5:00 Monday through Friday
  • Email enrollment@hsainsurance.com with the following;
    • account number
    • your name or the name of the dependent to be removed,
    • date of termination
    • reason
    • Include in the subject line your account number and "termination."


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