Managing Your ICHRA Renewal - A Guide For Employees

Instructions for ICHRA employees renewing through HSA Insurance

We make it easy for HSA Insurance members to renew coverage online through their HSA member account! Watch the video or follow the step-by-step instructions below on how to review and manage your enrollment coverage online. It takes less than 5 minutes! 

Before you start the renewal process, make sure to verify your contribution amount for the new year! You can check your contribution amount by contacting your HRA Administrator or employer’s HR Department. It is important to notify your HRA Administrator and/or employer of any changes to ensure your contribution is correctly updated for the new year! 

It is important to know that all individual ICHRA plans renew January 1. You can change your enrollment during the non-group Open Enrollment plan year which runs from November 1 through December 23 for a January 1 effective date. You can still make changes for February 1 or March 1 through the end of the day, January 23. We do not need supporting documentation during the non-group Open Enrollment period. Benefit elections are binding until the next Open Enrollment period, unless you experience a qualifying life event such as marriage, divorce, legal separation, death in the family, spouse loss of other coverage, birth or adoption of a child or a dependent child reaching limiting age.

When you are ready to manage your renewal online, follow the instructions below to renew your individual ICHRA coverage through HSA Insurance!

Step 1:Log into Your HSA Member Account by Visiting

Visit and select “Log In” on the top right corner of your screen. Next to “I am a” select the option “Customer”. Then enter your 6-digit HSA account number as your username and your password. Do you not remember your password? Reset your password by following the reset instructions posted on our HSA Support Page. Still have issues? Contact our HSA Insurance Team by calling 781-228-2222. 

Step 2: Review Your Open Enrollment Options

During your open enrollment period you will see a red box on your HSA member portal “Open Enrollment is Now! ”. Select “Go to Open Enrollment Options” to view your renewal plan options.

Your open enrollment dashboard will show your current plan and renewal plan comparison and 3 different renewal options. To view a side-by-side of your plan’s benefit changes, select “Compare Current vs Renewal Benefits ".

1.     Renew Current Coverage:

If you are happy with your current renewal plan, select option 1 “Confirm Renewal Plan”. You will be asked to confirm your plan choice. By confirming your plan choice, you are agreeing with HSA Insurance’s disclosures. Once confirmed, you will receive a confirmation email to the email address we have on file. 

2.     Shopping for Other Plan Options:

If you are happy with your current carrier network, but would like to change plan designs, select option 2 “Shop Plans”. This option is often selected to lower your monthly premiums by increasing deductibles, copays, or co-insurance with the same carrier, but you also have the option to upgrade to a richer plan design.

When you select option 2, you will be redirected to our shopping page. Your current plan will be highlighted. The renewal premium will be posted under “Monthly Premium” field. Other plan options with the same carrier will be posted under your current plan.

Then select “Compare Plans” to view the side-by-side comparison. You can email a copy of the comparison or print a copy. 

Need to verify whether your provider is in-network? Use our easy-to-use Provider Search Tool! Simply select “Search by Doctor” and search by your provider’s name or office zip code. 

Select the correct office location and verify if your provider is in-network for each of the carrier plans by looking at “Doctor Count.” Providers that are in the plan’s network, will be shown under “Doctor Count.” 

When you are ready to confirm your renewal plan, select the new plan by clicking the radio button to the left of the desired plan name. Then select “Change Plan ”.

On the final summary page, you will need to confirm the plan change and acknowledge HSA Insurance’s disclosures. Once you final confirm the change, a confirmation email will be sent to your email address on file. 

3.     Shopping for Other Health Carrier Options

If you are interested in comparing other health carrier options, select option 3 “Shop Other Health Carriers”. Confirm your demographic information is still accurate and up to date. Once confirmed, you will be presented with other available carrier plan options. Your health plan options are sorted from lowest monthly premium to highest monthly premium. You can change the sort by option or select one of the filters on the left-hand side of the page to further narrow your search.

It is important you verify if your current providers would be in-network for each offered plan. Our unique doctor search tool allows you to check at one time which plans have one or more of your doctors, such as PCP, specialist, pediatrician, in-network. Simply search and save as many doctors as you would like. 

To add a provider, select “ADD/UPDATE” under “Search by Doctor.” Then enter your provider’s name and select the correct provider office. Once you have added all providers, verify which are accepted in network for each offered plan option by looking at “Doctor Count.” Providers that are in the plan’s network, will be shown under “Doctor Count.” 

You can compare plan options by using the “Plan Comparison” feature. The plan comparison feature allows you to compare up to 4 plans side-by-side in a user-friendly comparison chart. When you have reviewed your options and are ready to change carrier plans, select the desired plan by clicking on “Select Plan ”. On your final proposal page, verify your census information and the selected plan option before selecting “Enroll”.

To submit your carrier change enrollment, you must assign a primary care provider to the subscriber and any dependents enrolling in the plan. If you do not have a subscriber, select “Choose a PCP for me ”.

Once providers are assigned, you will have to final review and confirm your enrollment. Once your enrollment has been submitted, a confirmation email will be sent to your email address on file.

Step 3: Verify if your enrollment was correctly submitted.

Managing your renewal is that easy! Be informed it is important you notify HSA Insurance of any census changes prior to making your renewal decision online! You can reach out to our Customer Service Team, Monday through Friday from 8:30am-5:00pm by calling 781-228-2222. You can amend your enrollment throughout the non-group open enrollment period.

Once you have submitted your renewal decision online, make sure your HRA Administrator or Employer’s HR Department is aware of any changes to ensure contribution amounts are correctly updated!

Step 4: Approving your Enrollment

Our Eligibility & Enrollment Team will review the submitted changes. If clarification or additional information is needed, a representative will follow up with you via email or phone. Once your enrollment changes have been approved and finalized, a confirmation email will be sent to your email address on file.

I am not a current HSA Member but would like to enroll for January 1.

If you are eligible for ICHRA coverage and are not currently enrolled with HSA Insurance, you can secure coverage by following our enrollment instructions for new ICHRA employees. Visit our support page for detailed instructions, click here.

HSA Insurance Contact Information:

Do you have questions or need support with finding the right plan for your needs? Do not hesitate to contact us:

  •        By phone: 781-228-2222, select ICHRA option #4 from the main menu.
  •        By email:
  •        By Chat:, select CHAT. 
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